Our process - How we work
We've designed our process to seamlessly integrate with your agency's workflow, providing you with the tools you need to efficiently manage work visa applications and enhance global talent mobility. Our collaborative approach ensures that your agency experiences a smooth transition to our platform and unlocks its full potential.
Discovery and Consultation
The journey begins with a thorough discovery process. We take the time to understand your agency's unique needs, challenges, and goals. This initial consultation allows us to tailor our platform to align with your processes and requirements.
Once the initial audit is complete, we report back with a comprehensive plan and, wether or not we will be a good fit for your agency.
Included in this phase
- In-depth questionnaires
- Employee surveys
- Proofs-of-concept
Platform Customization
Based off of the discovery phase, we customize the Modern Visa platform to reflect your agency's branding and workflows. Whether it's creating customized forms, setting up automated approval processes, or configuring user roles, our platform adapts to fit seamlessly into your existing operations.
Training and Onboarding
Our comprehensive training ensures that your team is equipped with the knowledge to effectively use the platform. From navigating the interface to leveraging advanced features, we provide hands-on training that empowers your staff to make the most of Modern Visa.
Included in this phase
- Introduction and Needs Assessment. We'll kick off the onboarding process with a warm introduction to our team. We'll take the time to understand your agency's specific needs, priorities, and goals. This assessment will guide the customization of our platform to align with your agency's unique processes.
- Platform Configuration. Our experts will work closely with your team to configure the Modern Visa platform according to your requirements. This includes setting up workflows, forms, user roles, and any other features that streamline your visa application processes.
- Training and Familiarization. We'll provide in-depth training sessions for your team, ensuring they're comfortable navigating the platform and utilizing its features. This training empowers your staff to efficiently manage work visa applications and deliver enhanced services to your clients.
Our values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies. Our values are the compass that directs our actions and decisions. They shape our interactions, guide our innovation, and define our commitment to our agency partners.
- Partner-Centric Approach. We are partners first and providers second. We prioritize the success of our agency partners above all else. Our platform is designed to empower agencies, enhance their capabilities, and drive their growth. We measure our success by the success of the agencies we serve.
- Innovation as a Driver. Innovation is at the core of everything we do. We embrace change, challenge the status quo, and continuously seek new ways to simplify the complexities of work visa management. Our commitment to innovation ensures that our platform remains at the forefront of the industry.
- Transparency and Trust. Trust is the foundation of strong partnerships. We value transparency in our interactions, communication, and processes. We believe in providing accurate information, sharing insights openly, and building trust with our agency partners through every interaction.
- Collaboration for Impact. We believe that the best solutions are co-created through collaboration. We actively engage with our agency partners, leveraging their insights and expertise to shape our platform's features and functionalities. Together, we drive impact and shape the future of global talent mobility.
- Empowerment Through Technology. Technology is a means of empowerment. We harness the power of advanced technology to empower agencies with the tools they need to excel in work visa management. Our platform is a gateway to efficiency, growth, and delivering exceptional experiences to clients.
- Excellence in Service. Excellence is not just a goal; it's our standard. We are dedicated to delivering exceptional service to our agency partners at every touchpoint. Our commitment to excellence extends beyond our technology to encompass the support, guidance, and solutions we provide.